Facing the Business Challenges

To deliver advanced multimedia mobile services for custom solutions based on Care, Marketing and Search & Fun! and deploy them on diverse mobile devices requires a unique mobile technology platform. Movidilo has created a powerful, robust, scalable and carrier-grade technology platform which is specifically designed for mass deployment, management and delivery of mobile applications to sit on a wide range of diverse mobile devices and yet deliver a uniform user experience.

The mature Movidilo platform continually keeps abreast of the evolving mobile phone market. Movidilo subjects both mobile operating systems as well as existing and emerging terminals to certification to ensure that businesses can successfully mass deploy their mobilized services to their customer bases on these supported mobile handsets.

Our Leading-Edge Mobile Technology Platform

After an exhaustive analysis of the requirements for deploying advanced mobile services, we saw that adapting traditional solutions to the mobile channel fell short of these needs. This drove us to design our innovative platform to facilitate the deployment of multimedia-rich mobile solutions to many different kinds of mobile handsets and deliver a uniform user experience. Our mobile technology platform makes the most of the different existing device features and resources across all supported mobile devices. But our mobile services platform does not need to rely on these to create and deliver an advanced multimedia interface for a rich and uniform user experience.

The open Movidilo platform also has powerful and robust integration capabilities that enable dynamic and real-time bidirectional interactivity between our solutions and third party systems. Not only does it integrate all sorts of corporate systems and business processes, but also external value-added services providers and content aggregators. Our platform also supports seamless integration with other channels such as IVRs, call centres or web portals.

Our partners can leverage the unified mobile platform architecture and tools for creating Movidilo applications for all kinds of enterprise services in the form of Care, Search & Fun! and Marketing solutions. These Movidilo applications can automate and take any simple or complex enterprise service to the mobile channel. They also intelligently balance the distribution of application logic, content and workflow across the client handsets, via Movidilo Action and the Movidilo Server system to leverage light mobile client configuration for high-quality and fast performance.

Combining easy-to-develop Movidilo applications with patent-pending technologies create high-impact multimedia solutions that deliver a compelling user experience. When a user makes a call, instead of connecting to an agent, a particular self-service mobile application starts up, driving the caller to the required content or application service—perfect for directing callers to self-service applications. Alternatively, the Movidilo server system can proactively and remotely activate automated services and push content notifications to the client handset—ideal for promotions and planned alerts or tasks. All evolving business changes to automated services are transparently updated to end users through the innovative platform technologies.

Together with Movidilo applications supported by an application management framework and tools designed for the mobile environment, these patent-pending technologies empower self-service and value-added solutions in unprecedented ways for delivering agility, interactivity, usability and a compelling user experience.

About hightlights

  • Mobile diversity independence: mobile applications universally available on all kinds of handsets
  • Enhanced time-to-market mobile portability: for fast mass deployments to different mobile devices and extended reach to mobile customers
  • Implement any business process: mobilize any simple to complex process with flexible application development
  • High-quality interaction and unrivalled usability: in a rich multimedia interface: combining, text, graphics, video and audio
  • Call-driven activation of Movidilo applications: for seamless voice to mobile session transfer
  • Remote activation of Movidilo applications: for proactive mobile interactions
  • Fully incorporated multimodality: for easy data entry with speech
  • Dynamic integration with external online and offline services: supporting content and value-added service providers
  • Real-time integration with external back-end systems (CRM, Data Warehousing,...)
  • Multi-channel mobile integration: with IVRs, call centres, web pages and other channels
  • Carrier-grade performance: with the highest levels of reliability, scalability and redundancy
  • Powerful application development and management: with platform tools and development kits designed for the mobile channel